PRIVACY POLICY

Effective Date: March 2025

At Women’s Care LA, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains:

• What personal information we collect
• How we collect, use, and store your information
• How we share (or do not share) your data
• Your rights regarding your personal information

By using our website or services, you agree to this Privacy Policy.

Personal Information We Collect:

We collect personal information in the following categories:

Information You Provide to Us:

• When you interact with us, you may provide:
  Contact information: Name, email address, phone number, mailing address
• Appointment details: Information required to schedule an appointment
• Transaction data: Payment details when making a purchase or processing a transaction
• Health-related information: Only when necessary for services requested

Information Collected Automatically:

• When you visit our website, we may collect:
  Device and browsing data: IP address, browser type, pages visited, time spent on the site
• Cookies and tracking technologies: To improve functionality and analyze site usage
  How We Collect Information
  We collect personal information in the following ways:
• Directly from you – When you submit forms, request appointments, make purchases, or
  contact us for support.
• Automatically through cookies and tracking technologies – These tools help improve your
  experience and website functionality.
• We do NOT share your phone number with third parties or affiliates for marketing purposes.
  How We Obtain Consent To Send Text Messages
• If you opt-in to receive SMS notifications, we will collect your phone number exclusively for
  this purpose.
• If you text us first with any questions
• When you arrive to the office and provide either verbal or written permission to use SMS for
  method of contact

How We Use Your Information:

We use your personal information to:

• Process transactions and provide services
• Respond to inquiries and offer customer support
• Send appointment reminders and service-related messages (with your consent)
• Improve our website and services
• Comply with legal obligations when required

We will only send you promotional messages if you have explicitly opted in. You can withdraw
consent at any time.

How We Share Your Information:

We DO NOT share, sell, or trade your personal information for marketing purposes. Specifically, your phone number and SMS consent will never be shared with third parties or affiliates for marketing.

We may share your data only with trusted service providers who assist us with:

• Payment processing
• Customer service operations
• Website functionality

These providers are contractually required to keep your data confidential and secure.

We may also share information if required by law, such as in response to a subpoena or court order.

Data Retention & Deletion:

We retain personal information only as long as necessary for:

• Providing services and processing transactions
• Meeting legal and regulatory obligations (e.g., tax or accounting laws)
• Improving our customer service and website

If you request data deletion, we will remove your personal information unless retention is required to comply with legal obligations, resolve disputes, or enforce our agreements.